Return Policy
Returning faulty or damaged goods:
Return Application
ringodirect.com must test all returned products before we can issue a refund or exchange any
products. This is necessary so we are able to file claims on defective or damaged goods with
the manufacturer or the shipping company.
Items returning must include all the original Accessories and the box of the phone as its
original condition. Returned product missing any original item will be shipped back to the
customer.
If your goods arrive defective or in a damaged state, call us with your order number and a brief
explanation of the situation. You will be emailed the steps for completing the exchange. You
have 3 days from the arrival of the package to report damaged goods. You have 07 days to
report defective goods. After 07 days, you MUST contact the manufacturer to redeem your
warranty, please do not contact ringodirect.com All Exchange/Refunds may takes 14 days.
Thanks.
Return Application
ringodirect.com must test all returned products before we can issue a refund or exchange any
products. This is necessary so we are able to file claims on defective or damaged goods with
the manufacturer or the shipping company.
Items returning must include all the original Accessories and the box of the phone as its
original condition. Returned product missing any original item will be shipped back to the
customer.
If your goods arrive defective or in a damaged state, call us with your order number and a brief
explanation of the situation. You will be emailed the steps for completing the exchange. You
have 3 days from the arrival of the package to report damaged goods. You have 07 days to
report defective goods. After 07 days, you MUST contact the manufacturer to redeem your
warranty, please do not contact ringodirect.com All Exchange/Refunds may takes 14 days.
Thanks.
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